Who to contact
Contact Chanowell at info@chanowell.com or (954) 884-5887 with questions about this policy or a request concerning information you have supplied.
Information you choose to provide
Contact options may involve your name, phone number, email address, project location, furniture details and photographs you choose to share. Please do not include payment-card details, passwords, government identifiers or other unnecessary sensitive information.
How the inquiry form works
When you submit the form, your name, phone, email and project details are sent to our website server for validation and forwarding to info@chanowell.com. The inquiry includes the page title and URL where you submitted it and, when available, the previous page within this site. Page-source fields help us understand which service you asked about. A submission confirmation means the server accepted the message for sending; it does not guarantee inbox delivery.
How inquiries are used
Information you send is used to respond, clarify your project, prepare a quote and communicate about a requested or agreed order. It may also be used to maintain necessary business records, address disputes and meet applicable obligations. Sending a project inquiry is not treated as consent to unrelated promotional messaging.
Service providers and disclosure
Email, hosting and other providers involved in the communication or fulfillment process may handle information needed for that function. Information may also be disclosed where legally required or necessary to protect legal rights. No advertising audience-upload feature or sale of contact details is implemented on this site.
Technical information and fonts
Hosting and network providers may process routine request information such as IP address, browser and access time to deliver and protect the site. Fonts are requested from Google Fonts, which involves a request to Google. Review Google’s privacy information for its processing.
Cookies, analytics and advertising
The current site does not install analytics, advertising or remarketing tags, and does not set an advertising consent cookie. If tracking or remarketing is introduced, the policy and applicable consent controls must describe the actual tools and choices before they are activated. This policy does not claim that future tracking is already enabled.
Retention, access and choices
Information is kept for as long as needed for the inquiry, any resulting order, applicable recordkeeping and legitimate legal needs. Contact us to request access, correction or deletion; requests are assessed subject to applicable obligations and identity verification where appropriate.
Security and children
Use ordinary project contact channels and avoid sharing unnecessary sensitive information. No internet or email system can be guaranteed perfectly secure. The site is intended for people arranging furnishing projects and is not directed to children under 13.
Changes and related information
Updates will be dated on this page. The cookies, analytics and advertising section above describes the current tracking setup. Contact us if an explanation is unclear.