Website and contact
Chanowell is the brand presented on this website for custom outdoor cushions and furniture covers. Questions about these terms can be sent to info@chanowell.com or discussed at (954) 884-5887.
Inquiries and quotations
Sending an inquiry does not place an order, reserve materials or confirm a production slot. Website descriptions and illustrations are general information. The written quotation and accepted order specification define the actual products, quantities, materials, price and responsibilities.
Measurements and approvals
Before production, the parties should confirm final dimensions, fabric references, quantities, orientation, finishing details and any templates or site work required. Preliminary measurements, screen colors and reference images are not substitutes for an approved specification.
Payments, changes and cancellations
Any deposit, payment schedule, cancellation charge, change fee or refund condition must be stated in the written quotation or order agreement before acceptance. This website does not establish a blanket non-refundable deposit or a universal no-return policy. Contact us promptly about a requested change or cancellation; confirm its effect in writing.
Timing and logistics
Production and delivery estimates depend on the confirmed scope and material availability. Measuring visits, collection, delivery and installation are included only when agreed in writing. Notify us about access restrictions and discuss changes to the schedule directly.
Materials, care and warranties
Follow the instructions for the actual fabric and cushion construction. No general website statement creates a lifetime, waterproof, fade-proof or storm-protection guarantee. Any workmanship commitment or manufacturer warranty must be identified in the order documents, with its applicable conditions. Nothing here excludes rights that cannot lawfully be excluded.
Illustrations and third-party brands
Generated lifestyle and process images illustrate design ideas and are not a portfolio of completed customer work. Third-party names and logos identify materials; they do not establish an exclusive partnership or manufacturer authorization.
Use of the website
Use the site lawfully and do not submit material you have no right to share, malicious code or unnecessary sensitive personal information. Website content may not be copied for commercial reuse without permission except where applicable law permits.
Privacy and updates
The Privacy Policy explains the website’s current information practices. Changes to these website terms will be dated here. A separately accepted order agreement governs that order; website edits do not silently rewrite an existing order agreement.